Google NewsLee Michaels President Scott Berg shares customer service secrets on the June episode of Strictly Business  Greater Baton Rouge Business ReportLifeMiles Overhaul: Major Improvements To Refunds, Call Times, And Customer Service  View from the WingAmazon axes more than 100 customer service managers  FortuneHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchNo, GPT-4o isn't going to kill teaching or customer service  Business InsiderMicrosoft Copilot for Sales and Copilot for Service are now generally available  MicrosoftAI agents vs chatbots: How LLMs are making customer service autonomous  SDxCentralHouse takes a bipartisan vote to hold agencies accountable for better customer service  Government Executive


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